La Cantine à domicile is a platform to order frozen meals delivered to your door. The meals are prepared by member caterers certified by La Cantine pour tous.

The frozen meals are prepared by member caterers of La Cantine pour tous. Our caterers aim to promote food safety. They are at the heart of our project. Discover the complete list here.

Our caterers offer a variety of food products such as starters, main courses and desserts. Meals are available in individual dishes or in family size depending on the caterer chosen.

Vegetarian options are available.

Our caterers do not source their meat from halal butchers. On the other hand, the vegetarian option can generally be suitable for this diet. Our caterers do not offer kosher options.

You can order online on our ordering website or by telephone. To facilitate the ordering process by telephone, we can send paper menus in the mail.

To take orders or send paper menus, you can contact our customer service at 1833-437-0958 or info@lacantinepourtous.org.

The beneficiary is the one who receives the order at his home. You can add as many beneficiaries as you want and place an order for a loved one, your parents, your neighbour.

You can order up to 15 days in advance. Depending on the caterers, your orders must be placed no later than 3–5 business days before the delivery date.

To view caterer-specific order timelines, please contact Customer Service at info@lacantinepourtous.org

Once logged in, click on your name at the top right of the screen.

Then click on “My orders” in the menu that will open.

It is not possible to modify an order. However, you can cancel it and place a new one.

To cancel an order, go to the “My Orders” section of your account.

However, you must respect the deadlines established by the caterers. To find out about these, please contact customer service at info@lacantinepourtous.org

For the moment it is not possible to order from several caterers in a single order. To discover the dishes of other caterers, you will have to place a new order.

You have the option to pay:

Online (by credit card).

or

On delivery, according to the payment methods accepted by the caterers. You will find the details per caterer below.

When placing an order, you choose the delivery day that suits you. You must absolutely be present during the delivery. No order will be left at the door for hygiene reasons as the dishes are delivered frozen.

If you know that you will be absent during the delivery, please contact our customer service at info@lacantinepourtous.org. No orders will be left at the door.

A new delivery can be scheduled according to your availability and that of the caterer. Delivery costs will be borne by the customer.

On our website you can check if your postal code is served by our caterers. For any questions, please contact our customer service at info@lacantinepourtous.org

Some people can benefit from additional discounts if they have been referred by a social worker. This social pricing system aims to reduce the financial burden of economically vulnerable populations. This program is subsidized by La Cantine pour tous. For more information, please contact our customer service at info@lacantinepourtous.org.

Twelve (12) of our member caterers collaborate on La Cantine dans les écoles’ project. Discover the complete list here.

All of our caterers aim to promote food safety. They are at the heart of our project.

The list of participating schools can be found here → https://commander.lacantinepourtous.org/en/school

All meals contain the daily portion of protein, vegetables and carbs recommended for children. The meal is served with a dessert. Children must bring their own water bottle and cutlery.

In an effort to be sustainable and reduce waste, no utensils are provided with meals. Parents are responsible for providing clean reusable cutlery (fork, knife, spoon or chopsticks) in the children's bags on order days.

As a reminder, as of December 20, 2022, the manufacture and import for sale in Canada of single-use plastics (including cutlery) is prohibited.

Although the list of allergens is given in the details of the meals and our menus do not contain peanuts or nuts, we cannot guarantee the total absence of traces of allergenic foods, whatever they may be.

La Cantine dans les écoles cannot therefore be held responsible if there is a physical reaction or other consequence following the ingestion of a meal.

Vegetarian: All of our caterers offer vegetarian options.

Vegan: Some of our caterers offer vegan options. We invite you to check the menu of your local caterer!

Halal: Some of our caterers source halal meat. The vegetarian option can usually accommodate this diet.

Kosher: Currently, our caterers do not offer a kosher option.

Registration for La Cantine dans les écoles is free and open throughout the school year for parents of participating schools. Click here for a simple and visual step-by-step explanation (available in five languages: French, English, Spanish, Swahili and Arabic).

This delay varies between 3 and 5 days depending on your caterer. Integrated in the newsletter on a regular basis, the frequently asked questions attached to the menu of your caterer indicates the delay of working days of the local caterer.

You can’t quite modify an order. However, you can cancel meals or orders and place new ones. To cancel a meal or an order, go to the “My Orders” section of your account. After clicking on the chosen order, select the meal on the icon on the right then cancel it. You will also have the option to cancel the entire order.

However, you must respect the deadlines established by the caterers. If it is impossible to cancel your order, it means that you have exceeded the deadline.

Our voluntary contribution system allows you to pay according to your financial situation!

If you pay less than the suggested contribution of $5.50 per meal, La Cantine pour tous will make up the difference. The minimum contribution is $1 per meal.

If you pay more, you help fill the gap and help pay for meals for other children.

You are free to change the price paid per meal from one order to another, according to your situation.

Online payment is made by credit card or by pre-authorized debit from your chequing account.

Once logged in, click on your name at the top right of the screen.

Then click on “My orders” in the menu that will open. You will see all your orders under “Pending orders”.

Please contact our Customer Service at 1-833-437-0958 or info@lacantinepourtous.org. They will be happy to assist you.